After the water heater in the attic gave way, releasing 50 gallons of water into the second, then first floors of our home, we called USAA to begin a claim. They assigned H2O Solutions to mitigate the damage and Ryan and crew showed up immediately. Very kind and professional. When the discussion shifted to repairs, I learned that H2O Solutions does this part of the job as well. Due to the great experience with the mitigation team, I decided to bring them on to complete the project. WOW! Amazing team. Joel took over for the rebuild and each step of the way, he communicated clearly and honestly. As with any project of this size, there were setbacks; as expected. However, the way they worked to minimize any issue and work with my family to complete the work was exemplary.
